Terms and Conditions

These General Terms and Conditions shall stipulate the rights and obligations of Vincentrade Ltd. and the Customer (hereinafter referred to as the Customer) using the electronic commerce services provided by Vincentrade Ltd. on this website (www.hairloss-stop.com). (Vincentrade Ltd. and the Customer together are hereinafter referred to as the Parties).

1. General Provisions

These General Terms and Conditions shall apply to all those electronic commerce services provided within the territory of Hungary that are conducted via the electronic shop (hereinafter referred to as Webshop) available at the www.hairloss-stop.com website (hereinafter referred to as the Website).

Shopping via the www.hairloss-stop.com online webshop is possible only electronically and in accordance with those specified in the present These General Terms and Conditions.

2. Products

The cosmetic products available at the www.hairloss-stop.com website are produced by Varga Cseppek Ltd. in Hungary and comply with all the national regulations of Hungary and the European Union. The products descriptions on the website and the statements about the products have not been evaluated by any authority outside the European Union. The products sold in the webshop are cosmetics and not intended to diagnose, treat, cure or prevent any disease.

3. Payment and Shipping

Prices may be indicated in different currencies in the webshop. The Customer can make payments in any currency. Currencies are automatically converted into Euros at check out. Payment for products ordered can be made through a secure and convenient method for making payments online using PayPal. The Customer may use their PayPal account but do not necessary need a PayPal account to use the web shop. Signing up for a PayPal account is optional. PayPal accepts all major credit cards like VISA, MasterCard, or American Express.

At Hairloss-stop.com products are shipped worldwide. The cost of shipping depends on the Customer’s delivery address. Shipping rate is calculated automatically is added to the total amount to be paid at check out. Shipping is free for intensive treatment packages and for orders over $100 for any destination.

Shipping to countries in the European Union:

Within Europe, we use national postal services and delivery usually takes up to 5 working days. Shipping to countries outside the European Union may take up to 15 days.

Customs, Duties and Taxes

Outside the European Union orders may be subject to import taxes, customs duties and fees. When ordering from Hairloss-stop.com, the customer must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the customer. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

4. Right of cancellation

Within 8 workdays following the receipt of the package containing the ordered products, the Customer – in accordance with Section 4 of the Hungarian Government decree 17/1999. (II.5.) on distance contracts – can cancel the purchase without the need to provide explanation. In the case of cancellation, the Customer shall return the product free of damage – free of outside damage and use – with the indication of the Customer’s name, to the postal address of Vincentrade Ltd. (7602 Pécs, Pf. 269. Hungary) Vincentrade Ltd. shall pay back the full purchase price to the Customer only if the completely undamaged product is returned in an intact packaging. Vincentrade Ltd. shall refund the purchase price within thirty days following the receipt of the product. Any expenses connected to the returning of the product due to the exercising of the right of cancellation shall be borne by the Customer. No packages sent back with cash on delivery can be accepted.

5. Guarantee

All issues concerning the Guarantee offered on the website should be reported to the manufacturer of the products, Varga Cseppek Ltd. (info@vargacseppek.hu). Vincentrade Ltd. is not responsible for any issues concerning guarantees, warranties or any claims concerning the products.

6. Data Protection

Personal data of people visiting the www.hairloss-stop.com website are managed in accordance with the laws of Hungary (Act LXIII of 1992 on the Protection of Personal Data and the Disclosure of Information of Public Interest, Act CXIX of 1995 on the Use of Name and Address Information Serving the Purposes of Research and Direct Marketing and Act CVIII of 2001 on Certain Issues Pertaining to Electronic Commerce Services and Information Society Services). See our Privacy Policy at the bottom of the website.

7. Copyright

The content of the website is the exclusive intellectual property of Vincentrade Ltd., no sections may be cut from it and such section may not be disclosed, including making it available to the general public. The content of the website may not be mirrored, that is it may not be re-uploaded at another site, not even in an unchanged form. Any unauthorized use of the website can have legal consequences.

8. Legal Disputes

Contracting Parties agree on the competence of Pécs City Court for the purposes of settling possible legal disputes.

9. Other Provisions

The webshop operated by Vincentrade Ltd. has adequate security. Purchase in the webshop presupposes familiarity from the part of the Customer with the technical limits of the Internet and the acceptance of possible errors resulting from the technology. Vincentrade Ltd. is not liable for any damage caused by connecting to the www.hairloss-stop.com website. Customers are responsible for protecting their computers and the data stored on them.

10. Validity

The present General Terms and Conditions shall remain in effect until withdrawn.

Vincentrade Kft. is entitled to unilaterally amend the present General Terms and Conditions and those specified in it without notification and without explanation.

Prices on the website shall be valid until withdrawn. We reserve the right to change prices, however, we inform our clients about price changes in advance.

Vincentrade Ltd. (Kft.)
Registered seat: 7629 Pécs, Aknász utca u.1/3., Hungary
Company reg. no.: Cg. 02-09-077451
Registry court: Baranya County Court as court of registration
Tax / VAT no.: HU 23367766
Email: info[@]hairloss-stop.com